Alpha Graphics Design Co. (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, protect, and share your information when you engage with our website, portfolio services, branding packages, or resume consultations.
1. Information We Collect
We may collect the following information through intake forms, email, or consultations:
- Personal Information: Name, email, phone number, business name, education, work history, and other details voluntarily submitted.
- Payment Details: Processed securely via Stripe or other integrated third-party payment platforms (e.g., PayPal, Venmo).
- Project Files: Submitted resumes, branding content, logos, or assets to complete contracted services.
- Usage Data: Analytics data (such as IP address, browser, page views) through cookies to improve user experience.
2. How We Use Your Information
Your information is used to:
- Communicate with you regarding services and deliverables
- Customize your branding or resume package
- Provide project updates, invoices, and receipts
- Improve our website and user experience
- Comply with any legal or contractual obligations
We will never sell your personal information to third parties.
3. Sharing of Information
We may share your data only when necessary:
- With trusted third-party platforms (e.g., Stripe, Google Drive, Canva) for secure service delivery
- For legal compliance or to protect our business and intellectual property
- With explicit permission, when referring you to collaborators or affiliates
4. Your Rights & Choices
You may:
- Request a copy of the personal information we hold
- Ask for corrections or updates
- Withdraw consent (this may limit the services we can provide)
- Opt out of promotional emails
To make a request, email: AlphaGraphics.DesignCo@gmail.com
5. Security
We take data protection seriously and implement reasonable safeguards. However, no system is 100% secure. Please avoid sharing sensitive information (like SSNs or passwords) unnecessarily.
6. Cookies
Our site uses cookies and analytics tools (such as Google Analytics) to enhance functionality and improve performance. You may adjust your browser settings to disable cookies.
7. Refunds & Cancellations
Down payments are non-refundable and secure your consultation spot. Full package pricing and payment terms are outlined in service agreements. If you need to cancel or reschedule, please contact us within 48 hours.
8. Intellectual Property
All content provided, including logo designs, templates, and frameworks, is for client use only. Redistribution or resale is prohibited without written consent.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The “Effective Date” will be revised accordingly. Continued use of our services implies acceptance of any changes.
10. Contact Us
If you have questions or concerns about this policy, reach out at:
📧 AlphaGraphics.DesignCo@gmail.com
📍 Based in Lexington, SC | Serving Clients Nationwide
Olivia N. Wright 